Post: Tabnam

Tabnam

Last Updated: September 19, 2023Categories: Customer Support1.9 min read

Transforming Feedback Surveys with Tabnam

Tabnam is revolutionizing the way feedback surveys are conducted by utilizing an AI bot to collect customer feedback through text messages and WhatsApp. This innovative approach has resulted in significantly higher submission rates compared to traditional surveys.

Tabnam Features

  • AI-Driven Feedback Collection: Replaces traditional surveys with an AI bot that interacts with customers through text messages and WhatsApp, resulting in higher engagement and response rates.
  • Multichannel Aggregation: Gathers feedback from multiple sources, aggregating insights from diverse customer interactions.
  • Enhanced Customer Success: Achieves up to 30 times higher response rates on feedback surveys, ensuring no customer concerns go unnoticed.
  • Efficient Market Research: Enables rapid surveying of a large customer base, providing deep insights within minutes rather than weeks.
  • Streamlined Product Management: Aggregates issues from platforms like GitHub and Zendesk, offering swift insights for informed roadmap prioritization.
  • Real-time Quality Assurance: Implements timed surveys to monitor customer experiences in real-time, enhancing quality assurance practices.

Use Cases

  • 🔥 Customer Engagement: Facilitates higher response rates for comprehensive customer feedback, enhancing customer engagement and satisfaction.
  • 🔥 Market Insights: Offers quick and efficient market research by gathering insights from a wide customer base in a fraction of the time.
  • 🔥 Product Roadmap Prioritization: Provides valuable feedback for product management decisions, ensuring informed and strategic roadmap planning.

Conclusion

Tabnam revolutionizes feedback surveys by leveraging AI technology to collect customer feedback through text messages and WhatsApp. This approach enhances engagement and increases submission rates, providing valuable insights for various purposes. With Tabnam, businesses can improve customer experiences, make informed decisions, and streamline their operations.

FAQ

Q: How does Tabnam collect feedback from customers?
A: Tabnam uses an AI bot to interact with customers through text messages and WhatsApp, resulting in higher engagement and response rates.

Q: Can Tabnam gather feedback from multiple sources?
A: Yes, Tabnam can aggregate feedback from various sources, allowing businesses to gain insights from diverse customer interactions.

Q: What are the benefits of using Tabnam for market research?
A: Tabnam enables rapid surveying of a large customer base, providing deep insights within minutes rather than weeks, making market research more efficient and effective.


See more Customer Support AI tools: https://airepohub.com/category/customer-support

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