Post: Tiledesk


Last Updated: September 19, 2023Categories: Customer Support1.6 min read

Tiledesk: Combining Chatbots and Live Chat for Boosted ROI

Combining chatbots and live chat can significantly enhance the return on investment (ROI) for businesses. Tiledesk offers a comprehensive solution that integrates free live chat with open-source chatbots, allowing companies to streamline their customer communication processes and improve overall efficiency. With Tiledesk, businesses can consolidate all their communication channels into one inbox, including popular platforms like WhatsApp.

Tiledesk Features

  • 🤖 Chatbot Integration: Tiledesk enables seamless integration of open-source chatbots with live chat, providing businesses with automated assistance and support.

Use Cases

  • 👥 Efficient Customer Support: Tiledesk allows businesses to provide prompt and efficient customer support by combining chatbots and live chat, reducing response times and improving customer satisfaction.
  • 📈 Enhanced Lead Generation: By leveraging chatbots and live chat, Tiledesk enables businesses to capture and qualify leads more effectively, leading to increased conversion rates and revenue growth.
  • 🌐 Seamless Multichannel Communication: Tiledesk integrates various communication channels, such as WhatsApp, into a single inbox, enabling businesses to manage customer interactions across multiple platforms efficiently.


Tiledesk offers a powerful solution for businesses seeking to optimize their customer communication processes. By combining chatbots and live chat, Tiledesk enhances ROI by providing automated assistance, efficient customer support, improved lead generation, and seamless multichannel communication.


Q: How does Tiledesk integrate chatbots with live chat?
A: Tiledesk seamlessly integrates open-source chatbots with live chat, allowing businesses to provide automated assistance alongside human support.

Q: Can Tiledesk manage communication across multiple channels?
A: Yes, Tiledesk consolidates communication channels like WhatsApp into a single inbox, enabling businesses to efficiently manage customer interactions across various platforms.

Q: What are the benefits of combining chatbots and live chat?
A: Combining chatbots and live chat improves response times, enhances customer support, boosts lead generation, and streamlines communication processes for businesses.

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